The AET currently provides support to advisors with all independent life insurance, critical illness and retirement health assist products. The only product not included within the independent product suite is PHI. This change is a natural evolution of our support model.  

The AET can help support the following: 

  • Post-application inquiries 
  • New process support for Advisors 
  • Suncentral navigation related to New Business 
  • Status updates 
  • Questions about underwriting requirements 
  • Questions about administrative requirements 
  • Escalations 

If you have any questions, please contact our Advisor Experience Team