The intent of the Product Disclosure Guideline is to provide clients the information they need to make informed and confident purchase decisions.
This includes but is not limited to disclosure of:
- the main benefit offered by the product and its principal features and benefits
- which features and benefits are guaranteed and which are not
- the nature, frequency and structure of payments required
- any exclusions, reductions or limitations that may apply.
Advisors are the important link between the insurance manufacturer and the client - and the conduit for ensuring that product information is passed on. You need to ensure your clients have reasonable access to the required product disclosure material prior to signing an application.
Product information is available to the public in the Explore products section of sunlife.ca, or in hard copy form by request through the toll-free customer service line.