News

Important information on doing business with Sun Life.

If you’re signed in to our secure site you can view more, including articles on changes to procedures.

We're excited to announce a significant improvement in how prescription drug claims are processed for Quebec Clients. Since June 1, Sun Life has been rolling out PDD digital card functionality across all personal health insurance plans in Quebec.

In today's competitive environment, getting insurance policies into Clients’ hands faster isn't just convenient—it's crucial. Help speed up policy delivery and enhance Client experiences by using the non-medical questionnaire in Sun eApp. 

On July 8, we expanded our APS ordering to include ExamOne as a vendor for orders placed through head office or the Advisor Portal. You’ll see this reflected on your order confirmation.

Review the highlights from In Focus with Hilda and Adam and explore resources that support key takeaways from the conversation.

We’re modernizing the Strategic Partner Program to introduce a new tier, two flexible qualification tracks and a smarter credit system. This new structure aims to create valued partnership for advisors at every level.

Sun eApp has been updated for Universal Life (UL) insurance applications. If you choose to submit Anti-Money Laundering (AML) information in Sun eApp, the application now requires the collection of residential/physical address information. This aligns with regulation requirements.

To remain compliant, we’re updating our Name change or correction forms (form 85 for insurance and form 324 for Personal Health Insurance) on June 22.

Join us on June 18 at In Focus with Hilda Tang and Adam Mamdani and hear from the source about Sun Life’s direction and approach as a leader in the industry. Plus, submit your own question during registration to help shape the discussion.

Do you know what sets our Group Benefits apart? Do you know Sun Life? Get ready to spark meaningful Client conversations.

Important information on doing business with Sun Life.

If you’re signed in to our secure site you can view more, including articles on changes to procedures.