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We're glad to inform you that the third-party outage is now resolved. Due to this outage, some of Sun Life’s systems, business teams and external providers experienced disruption. This disruption limited our access to emails as well as the ability to process new insurance applications and other administrative requests. As a result, we’re now ramping back to full operational service over the next few days. We apologize for any inconvenience this might have caused. Again, we thank you for your patience and understanding.
At Sun Life, what sets us apart is our ability to go beyond the products and solutions we offer.
We understand that it’s the real connection – between people – that truly makes the difference.
In support. In understanding. In listening. In problem solving. In innovation. It’s all about collaboration with our advisors.
We are here to help you grow. Not sure who to talk to, send us an email and we will help you make the right connection: salesdesk@sunlife.com