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We're glad to inform you that the third-party outage is now resolved. Due to this outage, some of Sun Life’s systems, business teams and external providers experienced disruption. This disruption limited our access to emails as well as the ability to process new insurance applications and other administrative requests. As a result, we’re now ramping back to full operational service over the next few days. We apologize for any inconvenience this might have caused. Again, we thank you for your patience and understanding.
Help your Clients prepare for their upcoming tele-interview by asking them to visit sunlife.ca/tele.
Title and description | Last updated | |
---|---|---|
870-4848 (Simplified Chinese) | Tele-interview preparation material (1-page information sheet) This is a brief tele-interview information guide to help clients understand how the tele-interview works as well as what to expect when a tele-interview representative calls. |
09-07 |
810-4848 |
Tele-interview preparation material (1-page information sheet) This is a brief tele-interview information guide to help clients understand how the tele-interview works as well as what to expect when a tele-interview representative calls. |
02-20 |
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