Residential or physical address requirements for Universal Life insurance applications

What’s changed?

Previously, Sun eApp would display a warning if a P.O. box or similar non-physical mailing address was entered on an application. With the recent enhancement, you’ll find:

• A valid residential/physical address is now mandatory when completing the AML section for all universal life insurance applications.
• If a residential/physical address is not provided where required, you will not be able to go past the AML page in the application.
• The application will not move forward until a valid residential/physical address is entered.

What’s a residential or physical address?

• A residential or physical address must reflect the actual physical location where the Client lives.
• P.O. boxes, general delivery, rural routes, and other non-physical mailing addresses are not acceptable for AML purposes.
• When collecting address information, consider the address you would provide to emergency services responding to the Client’s home.

This update ensures we’re complying with AML regulatory requirements. It’ll also reduce the need for additional follow ups or rework on applications.

Contact us

If you have questions about submitting a Sun eApp, our Advisor Experience Team is happy to help.