Registered mail sent to Clients for potential Personal Health Insurance (PHI) lapse notices
February 25, 2026
As of February 27, we’ll let Clients know about potential lapses in PHI coverage by registered mail or courier. Clients will need to sign for these letters, confirming they’ve received them.
The email notices you receive as an advisor aren’t changing. We’ll continue to notify you through email if there’s a problem with a Client’s coverage.
Contact us
For questions call 1-800-800-4786