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Canada Post mail disruption

Due to the current Canada Post labour dispute, please expect delays in mail delivery. Service to our Clients remains our top priority. Clients can use our mobile app or log in to my Sun Life to submit claims and/or check on investments.

Learn more about the disruption

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How to use this site

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Welcome to Suncentral. The one place to connect with Sun life for your insurance business. Here are some training materials to help you get acquainted with the new site:

  • Public homepage overview 
  • Secure homepage overview 
  • Navigation 
  • Where to find frequently searched information and key tools 
  • Where to find compensation statements (MGA only) 
  • Browser compatibility for forms and tools 
  • How to register for Suncentral 
  • How to update your personal profile 
  • How to reset your password 
  • PDF How to manage communication preferences
  • Using My Team within your Suncentral profile 
  • How to get support 
  • Releases 
  • PDF How to guide: Secure inbox
  • Using Suncentral's Favourites feature 
  • How to request and retrieve a book of business 
  • How to filter a book of business excel report 

Webinar recordings:

  • English 
  • French 
  • Mandarin 

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