Where to find frequently searched information and key tools

We know it’s important to find key information quickly. Here are a few important tools, pages, forms and PDFs to get you started:

What are you looking for? Where can you find it?
Service standards Client Service > In-force business > In-force client service standards 
Conversion eligibility and rules Client Service > In-force business > Life insurance conversions
Key forms – applications, beneficiary updates, etc. In the quick links section of any main menu drop down
Proceeds of Crime (Money Laundering) and Terrorist Financing Act - PCMLTFA Support > Compliance > PCMLTFA
Locating inforce illustrations Illustrations link in the quick-links section of the Products menu dropdown

Tools are accessible from a variety of places:

Key tools like Sun eApp and Illustrations can be found under the Quick links heading in the Products section, while, Activity Centre and Request Centre are located under the Quick links heading in the Client Service section. 

Please note, if you visit a tool from the public site that shows a lock icon, you will be prompted to log in before you can use the tool. Once you’ve signed in, you can access any tool, to which you have access, within the site without having to log in again.

You can also find links to each of the tools on the Tools tab of the secure homepage.

Simply log into Suncentral and select Tools.