Beginning: 9:00 p.m. (ET) Friday, August 30
Concluding: 11:59 p.m. (ET) Saturday, August 31
Details: We’re applying system updates that will impact certain functions within Suncentral and Sun eApp. These systems will be affected starting at 9 p.m. Friday, August 30 until 11:59 p.m. Saturday, August 31. Validation could possibly run into Sunday, September 1 and Monday, September 2 (Labour Day). If validation is needed, Suncentral and Sun eApp may experience further outages.
Please schedule your usage around this window.
Contact: Advisor Technical Support (ATS)
- Email: Suncentral@sunlife.com
- Phone: 1-800-800-4786 (Monday – Friday from 8 a.m. - 8 p.m. ET)
