Coming soon! Three updates to the Sun Life eClaims portal

What’s changing on November 11?

• You'll see the status of each individual claim submitted for a deceased person. 
• The dashboard will tell you if requirements are missing for each policy within a claim. This is helpful because different policies could have different requirements. 
• You can upload claim documents at any point in the process, even after you first submit. Before, you could only include documents when you first submitted a claim.  

Preview the enhancements

The current/previous view only shows the:  

• Name of deceased 
• Client date of birth 
• Claim creation date  
• Claim status 

The new view (pending requirements) will show the:  

• Coverage policy number 
• Coverage status 
• Any pending requirements 

Here’s a look at the new completed view.