Submitting an application:
Requirements for life insurance coverage:
Requirements for critical illness insurance coverage:
Preparing Clients for Tele-interviews:
We're glad to inform you that the third-party outage is now resolved. Due to this outage, some of Sun Life’s systems, business teams and external providers experienced disruption. This disruption limited our access to emails as well as the ability to process new insurance applications and other administrative requests. As a result, we’re now ramping back to full operational service over the next few days. We apologize for any inconvenience this might have caused. Again, we thank you for your patience and understanding.
Get familiar with support teams, New Business processes, and tools at Sun Life.
Submitting an application:
Requirements for life insurance coverage:
Requirements for critical illness insurance coverage:
Preparing Clients for Tele-interviews:
What to expect after the application has been sent to Sun Life:
Timeline of New Business Applications | ||
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Day 1 | Day 2 | Day 3 - onward |
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If you have questions while an application is in any of these stages, please connect with our New Business and Underwriting teams.
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