You can verify the identity of a person by referring to a government-issued photo identification document. This needs to be done in person, face-to-face.
The document must:
- be authentic, valid and current,
- be issued by a federal, provincial or territorial government (or by a foreign government if it is equivalent to a Canadian document);
- indicate the person's name;
- include a photo of the person;
- include a unique identifying number; and
- match the name and appearance of the person being identified.
Photo identification documents issued by municipal governments, Canadian or foreign, are not acceptable. Passports, driver’s licences, provincial photo ID cards and permanent resident cards are examples of acceptable government-issued photo identification documents.
You can determine whether a government-issued photo identification document is authentic, valid and current by viewing it in person., Review the characteristics of the original document and its security features (or markers, as applicable) with the Client you’re identifying. This will allow you to confirm that it is authentic, as issued by the government , valid (unaltered, not counterfeit) and current (not expired).
It is not enough to only view a person and their government-issued photo identification document through a video conference or another type of virtual application.
If you use the government-issued photo identification method, you must record:
- the person's name,
- the date on which you verified the person's identity,
- the type of document used (for example, driver's licence, passport, etc.),
- the unique identifying number of the document used,
- the jurisdiction (province or state) and country of issue of the document, and
- the expiry date of the document, if available (if it appears on the document or card, you must record it).