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© Sun Life Assurance Company of Canada. All rights reserved.
We're glad to inform you that the third-party outage is now resolved. Due to this outage, some of Sun Life’s systems, business teams and external providers experienced disruption. This disruption limited our access to emails as well as the ability to process new insurance applications and other administrative requests. As a result, we’re now ramping back to full operational service over the next few days. We apologize for any inconvenience this might have caused. Again, we thank you for your patience and understanding.
To change the PAC withdrawal date for life, long term care, critical illness insurance and accumulation annuity policies, please use the Request centre form PAC - withdrawal date - change. If the payor has multiple PAC arrangements, complete a separate request for each.
© Sun Life Assurance Company of Canada. All rights reserved.